In the world of healthcare, there’s a new yard stick for measuring safety and quality, and it’s called DNV-GL. You may have heard of The Joint Commission, the American accreditation standard that has been the favored accreditation organization for years. While The Joint Commission is still well respected and well used, many hospitals are turning to DNV-GL to achieve accreditation, as it is the accepted leader worldwide, and provides more robust standards of operation. Prowers Medical Center is pleased to announce they completed the DNV-GL accreditation process this spring.
You may wonder what this means for you, the patient. Bottom line, it means more consistent quality and patient safety.
“It’s not that we weren’t providing quality care before. It’s that DNV-GL makes the care we deliver more consistent and systematic, and ultimately more measurable. For patients, it gives peace of mind to know that the processes at our hospital are evidence-based, industry standards,” said Craig R. Loveless, CEO for Prowers Medical Center.
Achieving accreditation is all a part of the hospital’s drive to increase quality in all its manifestations, from improving individual patient care and bettering services, to achieving consistent, high-quality outcomes.
Prowers Medical Center has been preparing for the DNV-GL accreditation visit since last fall. The leadership team received an onsite training that outlined the expected standards of care the hospital had to achieve to become accredited, and the hospital got to work to establish those protocols and procedures. DNV-GL is not just a stamp of approval every once in a while, it’s a consistent plan of visits and an adopted set of standards for operation. Achieving DNV-GL accreditation is somewhat unique for a hospital of Prowers Medical Center’s size.
“They come every year for a thorough visit, and each year they go a little deeper. It’s a bit like peeling an onion. It’s completely in line with our drive to continually raise the bar on quality so we can fully provide for our community,” Loveless said.
DNV-GL requires the entire staff—every team member—to comply with the policies and procedures outlined for quality success. Doing so helps the team operate as a whole, delivering care in the same method each time—methods that have been studied and proven to be most effective.
“It helps us consistently deliver high quality care, regardless of the team member. Following DNV-GL’s procedures removes the human element for mistakes and lets team members shine in caring for patients,” Loveless said.
DNV GL’s accreditation program for hospitals is called the National Integrated Accreditation of Healthcare Organizations (NIAHO). It promotes team members to openly share ideas for process improvements and safety protocols across departments. DNV-GL provides a multiindustry approach to improving quality and safety in 100 countries.
“We want the best for our community. Patients have a choice in healthcare and we want to be their hospital of choice. Meeting DNV-GL’s high standards of quality helps us become that hospital of choice,” Loveless concluded.