Prowers Medical Center Celebrates Employees Selected for the People’s Choice Awards
Each year, the Lamar Ledger prints an official People’s Choice ballot allowing the community to weigh in on their favorite businesses, food vendors and individuals in various service roles. Prowers Medical Center is pleased to celebrate Kelli Bitner, RN, as the recipient of the award for nursing. Kelli makes a difference every day in the emergency department.
Nursing was something Kelli knew she wanted to do from her early days working at Prowers Medical Center as an assistant at the Clinic. Her best friend, a nurse, further inspired her desire to earn her nursing degree. She never regrets her decision—even on high-stress days when the emergency department (ED) is busy. Currently, she’s working on her Master of Science in Nursing degree.
“From my first shift as a nurse, I knew it was the career for me. As an ED nurse, I like the challenge of having to think on my feet and be ready for whatever happens. I like being there for my patients and reassuring them that they are in good hands with our incredibly skilled and caring team,” says Kelli. She is proud to say that she would confidently place her own life in the hands of any of her co-nurses in the ED.
Kelli has been a Registered Nurse for 11 years, with experience in corrections, Med/Surg, long-term care, chemo, ED, and ICU. She has worked the last five years in the emergency department at Prowers Medical Center. She also works in other departments when needed, including surgery/PACU and the outpatient chemotherapy and infusion department.
Kelli was completely surprised by the award and didn’t even believe it was real at first. “It was a complete and utter shock. I was so very grateful and touched that people in the community would vote for me. It is such a great honor to know my work makes an impact on people,” she says.
Kelli grew up in the panhandle of Oklahoma. She met her husband, Tandy, in college, and after marrying they moved back to the Lamar area. They have two children, ages 3 and 9. She enjoys the small town atmosphere at Prowers Medical Center and likes that she can take care of people she knows.
“I really enjoy working for Prowers Medical Center because everyone really cares about the people in the community. As a nurse, I make it a personal goal to connect with my patients and their families and share a conversation or even a laugh to lighten their load. I view each patient as if they are my own family member and ask myself, if this was my parent or child, how would I want them to be treated?” Kelli says.
Kelli is proud of how the hospital invests in its employees by supporting personal and professional growth. She believes her ED manager is “simply the best” at including everyone in the success of the department and promoting a team approach where everyone’s work is valued. The hospital provides frequent continuing education and advanced certification courses, which contribute to the competence and skill of the ED nursing staff. All ED nurses hold advanced certifications to provide the best care for patients in emergency situations.
“It goes to show that the administration values having competent and professional caregivers for our community. They encourage us to go the extra mile with patients, and it really makes a difference,” she concludes.